These Host Terms & Conditions (“Host Terms”) govern the relationship between Golyte LLC (“Golyte”, “we”, “us”) and any business that lists and provides luggage-storage space through the Golyte platform (“Host”, “you”). These are business-to-business terms and are separate from the customer-facing Terms of Service.
1. Our details and our role
Golyte operates a platform that connects travelers (“Customers”) with Hosts who provide luggage storage. By accepting these Host Terms, you appoint Golyte as your commercial agent to market your storage availability, to conclude storage bookings with Customers on your behalf, and to collect payment from Customers on your behalf. Golyte is the merchant of record for card payments. You remain the provider of the physical storage service to the Customer.
2. Listings
You are responsible for the accuracy of your listing (location, opening hours, capacity, and any restrictions) and for keeping it up to date. Golyte may format or moderate listings for quality and consistency.
3. General obligations
- Accept and store Customers’ bags during your stated opening hours for confirmed bookings.
- Verify the Customer’s confirmation email at drop-off and pick-up.
- Store bags securely and return them only to the correct Customer.
- Follow the security checklist in the Annex and applicable local laws.
- Maintain appropriate premises and treat Customers professionally.
4. Storage
Each accepted booking creates a storage agreement between you and the Customer for the booked period. You must take reasonable care of stored items and must not open, use, or tamper with them.
5. Fees, payout, and settlement
- Host payout. You earn a fixed payout of US$2 per bag per day stored, recorded in your Host wallet against each completed booking. This payout is the Host’s share; the remainder of the price the Customer pays is Golyte’s platform commission.
- Pending vs. available balance. Earnings appear as an Estimate when a Customer pays, and move to Available after end-of-month cut-off for the pickup month plus a settlement buffer.
- Payout date. Golyte pays out available balances monthly, on the 10th, by transfer to your nominated account.
- Currency & FX. Your wallet is shown in USD; payouts are converted to your local currency (VND, SGD, TWD, or other supported currency), less any applicable FX fee, at the time of transfer.
- Minimum payout. Balances below US$10 roll over to the next payout cycle.
- Refunds & chargebacks. Customer refunds and chargebacks relating to your bookings are deducted from your balance. If your balance is insufficient, the shortfall is recoverable from future earnings or from you directly.
6. Taxes
You are responsible for your own taxes, including any VAT/GST applicable in your jurisdiction (for example, Vietnam, Singapore, or Taiwan) on the storage services you provide. Golyte is responsible only for taxes on its own commission.
7. Protection / coverage
The limited protection offered to Customers is described in the customer Terms of Service. You must cooperate with Golyte in good faith on any claim, including providing CCTV, records, or statements where available. You must maintain your own insurance as appropriate for your premises and business.
8. Code of conduct
Act honestly and professionally; do not discriminate against Customers; do not solicit Customers off-platform to avoid fees; protect Customer data and use it only to provide the storage service.
9. Term and termination
Either party may end this relationship on 30 days’ notice. Golyte may suspend or remove a Host immediately for safety, legal, or serious conduct reasons. Accrued payouts for completed bookings remain payable.
10. Liability and indemnity
To the extent permitted by law, each party is liable for its own acts and omissions. You will indemnify Golyte against claims arising from your breach of these Host Terms, your premises, or your provision of storage.
11. Governing law
These Host Terms are governed by the laws of the State of New Mexico, United States, and the parties submit to the exclusive jurisdiction of its courts.
Annex — Host security checklist
- Keep a designated, staff-controlled storage area that is not accessible to the public.
- Verify the Customer’s confirmation email at both drop-off and pick-up; release bags only to the correct Customer.
- Do not allow unauthorized staff or third parties to access stored bags.
- Report any loss, damage, theft, or security incident to Golyte within 24 hours.